twoeyes.org

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The school of content management brought us such developments as portals, customization, personalization, and distributed publishing. These management-free, technology-driven solutions have led to public websites and intranets teeming with poor quality, badly organized, out-of-date content. What do you get when you personalize crap content? Personalized crap content.

Gerry McGovern — You can’t automate everything.

Posted: Monday, April 20, 2009.